CCTV - Ticketing Agent
Bosta
Cairo Governorate, Egypt
Posted on Feb 17, 2026
About Bosta:
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions.
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
Job Code: New 2026PEOP-080
What you’ll be doing
- Responsible for taking care of CCTVs requests from investigation team
- Reporting any down cameras to operations and agency responsible for bosta cameras
- Responsible for accurate timings for CCTV extraction based on scanning action
- Monthly hubs visits to check cameras location
- Responsible for cameras naming based on hubs layout
- Incase of any layout changes - responsible for reporting to hub manager and head of ops
Who are you?
- Knowledge of complaint management principles, techniques, and best practices.
- Excellent communication skills, both verbal and written, with the ability to effectively communicate with customers and internal stakeholders.
- Strong problem-solving and decision-making abilities, with a customer-centric approach.