Hub Senior Coordinator (Mansoura)
Bosta
Dakahlia Governorate, Egypt · Mansoura, Dakahlia Governorate, Egypt
Posted on Sep 25, 2025
About Bosta :
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions.
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
About Role:
Lead and control daily pickup operations to ensure all orders are collected from merchants on time and transferred to hubs according to SLA and route plans.
About Code:
OPER-175
Job Responsibilities:
- Receive the new pickups closed in bosta flyers.
- Ensure that the tracking number was written correctly on the flyer with the marker by the couriers.
- Receive the shipments(new pickups) on the system and add the tracking numbers on the “Receiving Pickups” sheet.
- Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.
- Add the cash collection and Refund shipments to the courier’s routes. Send the routes directly to the stars’ App.
- Receive the undelivered shipments on the system and the productivity sheet as well.
- Get the receiver’s signature and IDs# on delivered shipments with Zero Cod.
- Get hard copies of returned shipments signed by the business.
- Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.
- Make a verification call on the undelivered shipments or” Canceled” shipments on a daily basis.
- Cancel the refused shipments on the system.
- Transfer the canceled orders after exceeding holding period at the hub”24 hours” to sorting facility team through” Transfer to Hub”
- Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.
- Performs related duties as required.
Job Qualifications:
- 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.
- Only graduates are eligible for this role.