Careers

First Mile Hub Supervisor (New Cairo)

Bosta

Bosta

People & HR, Operations
Cairo Governorate, Egypt
Posted on Apr 14, 2025
About us :-
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions.
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.

Job Duties:-

  • Responsible for the delivery of facilities services across a designated area in as agreed within the SLA.
  • Lead a multi-skilled team to provide Facilities Management services in accordance with the SLA.
  • Monitor reporting daily, ensuring that all client service requests are allocated to the appropriate supply partner and closed out accordingly.
  • Ensure all new starters (such as new vendors on site or any third party, contractors) receive all the necessary introductions promptly and accurately.
  • Provide timely and accurate management information.
  • Enhance the service delivery through best practice and the effective use of systems and equipment.
  • Ensure all necessary processes/procedures are in operation and adhered to.
  • Manage all service contracts including; cleaning, vending, security, catering, maintenance, fleet, office management etc.
  • Coordinate facilities and project management, from inception to completion for the client sites.
  • Establish effective day-to-day business relationships with the client and take a proactive approach to requirements.
  • Produce regular reports according to schedule agreed with the client using CBRE internal systems.
  • Hold regular progress reviews to ensure client satisfaction.
  • Liaise with landlord and property managers to ensure their service charge obligations are met.
  • Manage budgets and prepare regular forecasts according to agreed schedules targets.
  • Responsible for Health and Safety on site, monthly HSE inspections and regular audits.
  • Follow the HSE policy within the SLA and required by CBRE policy.
  • Follow required emergency prevention and operational controls.
  • Report all accidents, occupational illnesses and emergencies.
  • Responsible for ensuring that all equipment is maintained and operated in a safe manner.

Job Requirements:-

  • Minimum of 3 years in hub and warehousing operations, preferably in the shipping field.
  • Very good English Level.
  • Must have experience in leading and supervising teams.
  • High School Diploma; Bachelor's degree.
  • Decision Making and problem solving skills.
  • Analytical and reporting skills.
  • Ability to meet deadline and work under pressure.
  • Time Management and multi-tasking.
  • Good interpersonal skills and leadership skills.
  • Proactive, with can do attitude and good judgment.
  • Focused and professional attitude.