Role Objectives

The Mid Mile Specialist will be responsible for overseeing multiple branches, ensuring efficient distribution and sorting of goods by dispatchers to ensure timely and complete delivery of orders without any rejections. They are also responsible for resolving any issues that may arise within their district and providing daily reports.

Roles & Responsibilities:

• Assign dispatchers to their respective duties
• Ensure the accuracy of selected items by cross-checking them with order details and confirming item descriptions
• Collaborate with Facilities, Warehouse, Dispatchers, and Branches to streamline operations
• Compile daily reports on delivery timing, rejections, and missing items
• Complete any tasks assigned by the Dispatch Shift Lead and Dispatch Team Leader
• Report any issues or discrepancies to the Dispatch Shift Lead and Dispatch Team Leader
• Monitor and optimize dispatcher assignments to ensure efficient utilization of resources.
• Implement quality control measures to verify the accuracy of selected items, cross-checking them meticulously against order details and confirming item descriptions.

REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS

• Bachelor's degree.
• 3-4 years of experience in a similar position.
• Understanding of dispatching procedures, including routing, scheduling, and tracking
• Knowledge of relevant transportation regulations and compliance requirements
• Familiarity with inventory management systems and software
• Excellent organizational and multitasking abilities to manage dispatch operations for multiple branches effectively
• Effective problem-solving skills to address issues and discrepancies promptly
• Strong communication and interpersonal skills to collaborate with various stakeholders, including dispatchers, warehouse staff, and FPs Staff
• Time management skills to prioritize tasks and meet deadlines
• Analytical skills to analyze data, identify trends, and make informed decisions to improve efficiency
• Adaptability to handle changing priorities and work in a fast-paced environment