Role Objectives:
The Head of Facilities and Administration is responsible for overseeing the day-to-day operations of facilities and administrative functions, ensuring a safe, efficient, and well-maintained work environment. This includes managing office administration, maintenance, security, and facility-related service requests and coordinating with external vendors and internal stakeholders.

Key Responsibilities:

• Lead and manage the facilities and administration team to ensure smooth and efficient day-to-day operations, including maintenance, cleaning, safety, and security services.
  

• Supervise and ensure the execution of preventive and corrective maintenance programs for critical building systems such as HVAC, electrical, plumbing, and fire safety.
  

• Conduct regular inspections and audits to ensure facilities are safe, functional, and compliant with internal standards and regulatory requirements.
  

• Manage relationships with vendors, contractors, and service providers; oversee contract negotiations, performance monitoring, and service quality.
  

• Develop, monitor, and manage facilities and administrative budgets; identify cost-saving opportunities without compromising service quality.
  

• Maintain accurate and up-to-date documentation, including maintenance logs, safety reports, inspection records, and compliance certificates.
  

• Implement and enforce facility-related policies and procedures to promote operational excellence, efficiency, and workplace safety.
  

• Provide strategic input and project oversight for office space planning, expansions, relocations, and renovation projects.
  

• Ensure all facility operations comply with local laws, health and safety regulations, and organizational policies.
  

• Collaborate with cross-functional teams (e.g., HR, IT, Security) to enhance the overall workplace environment and employee experience.

Qualifications & Skills:

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field.
  

• Minimum of 7 years of progressive experience in facility management, including at least 3 years in a leadership or managerial role.
  

• Demonstrated leadership capabilities with a proven track record of managing cross-functional teams and driving operational excellence.
  

• Strong analytical and problem-solving skills with a proactive, hands-on approach to resolving issues.
  

• In-depth knowledge of building systems (HVAC, electrical, plumbing, etc.), maintenance best practices, and regulatory compliance requirements.
  

• Excellent communication, negotiation, and stakeholder management skills across all levels of the organization.
  

• Proficient in Microsoft Office Suite and experienced with facility management systems and software.
  

• Solid understanding of health, safety, and environmental regulations and standards.
  

• Ability to manage multiple priorities, work under pressure, and deliver results in a fast-paced environment.

• Strong financial acumen with experience in budgeting, cost control, and vendor contract management.

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